Reflection paper Essay Example | Topics and Well Written Essays - 500 words - 5

Reflection paper - Essay ExampleBeing a convenience store, we ar very passionate ab out(a) our commitment to customer service.When an employee is new in the organization, he is introduced to the vision and armorial bearing statement of the company. This makes all our employees aware of the things that the company value thus, he is able to work within these values and eventually it is instilled in him. It is in our companys culture to make the employee feel fulfilled. The company believes that the employees should be provided with never-ending opportunities for growth. Our organization believes that the job of every employee should always be a learning experience for them. Furthermore, prudence emphasizes team achievement rather than personal gains of the employees.There are several factors which I deal in our organisational culture. I appreciate very a lot the sense of belongingness that I feel in the organization. We as managers are always consulted in various aspects which aff ects our work. Management is always ready to hear our opinions and accept our suggestions. aggroup building and employee empowerment is a positive attribute of our organization.One of the things that I do not like about our culture is that somemultiplication I feel that the customers satisfaction is over emphasized. There are times when it is difficult for us to deal with some of the customers request but we still have to go out of our way to please them. I understand however, that it is necessary because our industry is very competitive. If we displease a customer, we king drive them away from our store. Another thing that I do not like about our organizational culture is that there are times when an individuals effort is not given much importance. This is because team effort is always emphasized.As a manager, I think one way that I can positively impact our organizational culture is by mentoring my staff to be more conscious of the needs of the customers. Since our culture